One Platform
Five Products. One Operating System for Hospitality.
Each product solves a distinct problem. Together they create an intelligence layer your competitors can't replicate.
AI Microlearning
trAIn — Your Standards. Every Employee. Every Shift.
trAIn delivers role-specific hospitality training your staff completes on any device, in any language. Five minutes a day. Scenario-based. Measurable.
Your training director's expertise finally scales — reaching every new hire, every shift, on day one. Consistently. Without pulling your managers off the floor.
- Reduce onboarding time by up to 40%
- Multilingual — English, Spanish, and more
- Role-specific: Server, Bartender, Host, Housekeeping, Manager
- Compliance reporting for managers
- Powered by ARIA — your AI coaching agent
trAIn APP
AI Coaching Agent
ARIA — The Mentor That Never Clocks Out.
ARIA is Distinct's AI coaching agent embedded inside trAIn. She answers questions before a shift, guides decisions during one, and helps staff practice the moments that matter most.
She adapts to how each person thinks, speaks any language, and builds a living performance profile of every employee over time. Managers see each team member's strengths, growth areas, learning style, and role fit — built from real conversations, not assessments.
- Multilingual — responds in any language automatically
- DISC-adaptive — adjusts to each person's communication style
- Guest profiling — reads guest situations and advises accordingly
- Scenario simulation — practice difficult moments before they happen
- Employee work profiles — visible to managers and admins
Live Guest Sentiment Intelligence
GuestSight — Know What Your Guests Feel Before They Post It.
GuestSight captures and analyzes guest feedback in real time — by shift, by department, by employee. Act while the guest is still in the building. Turn a complaint into a loyalty opportunity before it becomes a bad review.
- Real-time sentiment alerts by department and shift
- AI-powered complaint personas for staff practice
- Sentiment-to-sales correlation dashboard
- Feeds directly back into trAIn — closing the loop
Internal Shift Communications
StaffLink — The Night Team's Knowledge Doesn't Disappear When They Clock Out.
Every shift change is a moment where guest information can get lost. StaffLink automates pre-shift briefings — pushing VIP notes, service flags, and guest context to every team member before they touch their first guest.
- Automated pre-shift briefings by department
- VIP arrival notes and guest preference sharing
- Service issue flagging across shifts
- No dropped balls. No "I didn't know."
Digital Payroll & Payments
Distinct Digital — Payroll and Payments Built for Hospitality.
Digital payroll and payment technology built for the complexity of hospitality operations — multiple shifts, tip structures, and cross-department teams.
trAIn Course Library
Role-Specific Training for Every Position on the Floor.
RESIDENCES: STAFF TRAINING | RESIDENT ONBOARDING | COMPLIANCE
Residences Training Modules